Frequently Asked Questions

Mama Ha is dedicated to providing authentic and delicious food inspired by family recipes and cultural traditions, bringing people together through flavors that tell a story.

Our menus are available online:

• Catering menu - online
• Take away menu - available online
• Frozen menu - available online

• Catering orders - online
• Take away orders - directly via store phone or QR code
• Frozen orders - available in-store only

Preferably, provide a minimum of 3 days' notice.
For special events like weddings, tea ceremonies, and birthdays, it's best to order as soon as you have a date to prevent timing conflicts.
For urgent same-day or under-3-day orders, please contact us directly to check for availability.

Payments can be made online or directly in-store.

Yes, delivery is quoted based on the distance (km) and availability. Delivery requests require a 1-week notice.

Direct store pick-up is preferable. Please ensure you arrive on time, as we cook close to the arranged pick-up time.

As an approximation:

• Finger Food: Serves 10 pax, Tray Size 30 x 25cm
• Steamed dumplings: Each tray contains 20 pcs, Tray Size 20 x 20cm
• Rice, noodles: Serves approx 10 people - Tray Size: 30 x 25cm
• Salads: 1 tray serves approx 10 people - Tray Size: 55 x 25cm
• Steamed dumplings: Each tray contains 20 pcs, Tray Size 20 x 20cm

Recommended portions may vary depending on event size.

Please contact us to make vegetarian amendments to rice and salad dishes.
Noodles are vegetarian-friendly.
Unfortunately, steamed dumplings and finger food cannot be modified to be vegetarian at this time (This is something we’ll be working on in the near future 😉).